Bets 2's Privacy Policy — Your data is safe with us

Bets 2 (bets2.net) is a trusted online betting and gaming platform in Bangladesh. We believe your personal information is your asset — and protecting it is our responsibility. This privacy policy is designed to give you a clear understanding of: what data we collect, why we collect it, how we keep it safe, and what rights you have.

By using the bets 2 website or mobile app, you are considered to have agreed to this privacy policy. That said, we encourage you to read it in full — it outlines your rights and our commitments to you.

This policy is developed in accordance with Bangladesh's Information and Communication Technology Act and international data protection best practices. We will notify you of any changes via email or on-site notification.

Bets 2 only collects information that is necessary to provide our services smoothly. We do not collect data beyond what is needed. See the details below.

Information Collected at Registration

• Full Name (as per National ID)
• Email Address
• Mobile Number (Bangladeshi)
• Date of birth (for age verification)
• Address & District

Information Collected During KYC Verification

• National ID (NID) or passport photo
• Selfie photo (for identity verification)
• Proof of Address (if required)

Automatically Collected Information

Bets 2 uses your information only for specific, legitimate purposes. We never use your data for unrelated or unauthorized activities.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process betting, gaming, and financial transactions.
• Contact: To send you important updates, bonus offers, and support-related messages.
• Security Assurance: To detect fraud and keep your account secure.
• Legal Obligations: To meet Anti-Money Laundering (AML) and other legal requirements.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Responsible Gaming: To detect unusual gaming behaviour and provide the necessary support.

Bets 2 uses internationally recognized security technology to protect your data. Our servers are monitored around the clock and undergo regular security audits.

Security Technology

• 256-bit SSL Encryption: All data transmissions take place over encrypted channels.
• PCI DSS Compliant: Payment information is stored in compliance with international card security standards.
• Firewall Protection: Advanced firewall protection is in place to block unauthorized access.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
• Regular Audits: Third-party experts regularly audit our security systems.

Data Retention Period

Bets 2 never sells your personal information or shares it unnecessarily with third parties. However, there are limited circumstances where data may be shared.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process transactions.
• Regulatory Body: We are legally required to provide information in response to valid requests from the Government of Bangladesh or other legal authorities.
• Technology Service Providers: Cloud hosting and cybersecurity partners have limited access solely for service operations.
• Fraud Prevention: We cooperate with relevant authorities in investigations involving money laundering or other criminal activity.

The bets 2 website uses cookies and similar technologies to make your browsing experience smoother and more personalised. Cookies are small text files stored on your device.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect how certain features function.

Bets 2 believes every user should have full control over their own data. That's why we guarantee you the following rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request that any inaccurate or outdated information be updated.
• Right to Erasure: You can request that your data be deleted, unless retention is required by law.
• Right to Data Portability: You can request your data in a portable format.
• Right to Restrict Processing: You can ask us to stop using your information for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

Bets 2 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If a minor has accidentally created an account and this comes to our attention, we will immediately close the account and delete all associated data. If you believe your child is using this platform, please contact us at support@bets2.net.

Bets 2 may update this privacy policy as needed — whether to improve our services, comply with legal changes, or adopt new technologies.

• You will be notified in advance at your registered email address for any significant changes.
• Updated policies will be published on this page, and the "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
• We can provide previous versions of this policy upon request.

For any privacy-related questions, complaints, or requests, contact our data protection team directly. We're always here for you.